Privacy Policy
Who we are
Our website address is: pacepharmacy.com
Privacy Policy for pacepharmacy.com
At Pace Pharmacy we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Accountability
Pace Pharmacy is responsible for the personal information we collect and manage. Our Privacy Officer ensures compliance with this Privacy Policy and all applicable laws. If you have any questions or concerns, please contact us using the details provided below.
2. What Personal Information We Collect
We collect personal information necessary to provide our services and fulfill your orders, including but not limited to:
- Name
- Contact information (email address, phone number, mailing address)
- Payment information (e.g., credit card details)
- Your information (age, gender, medical history)
- Prescription details
- Prescriber’s name and contact information
3. How We Use Your Information
Your personal information is used for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders and inquiries
- Ensuring proper pharmaceutical care by liaising with your prescriber or our licensed pharmacists
- Improving our products, services, and website experience
- Meeting legal, regulatory, or contractual obligations
We will only use your information for purposes consistent with those identified at the time of collection, unless you consent to new uses or as required by law.
4. Disclosure of Personal Information
We may share your personal information with:
- Licensed pharmacists and approved personnel necessary to fulfill your prescriptions
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
We do not sell, rent, or trade your personal information to third parties. We may disclose your information if required by law or to protect our legal rights.
5. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
6. Safeguarding Your Information
We use industry-standard security measures to protect your personal information against loss, theft, unauthorized access, or disclosure. These measures include:
- Encryption of sensitive data
- Secure servers and restricted access to electronic files
- Regular reviews of our security policies and practices
7. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the identified purposes or as required by law. When no longer needed, your information is securely destroyed or anonymized.
8. Accessing and Updating Your Information
You have the right to access and correct your personal information. To request access or make corrections, please contact us. We will respond within a reasonable timeframe.
9. Cookies and Website Data
We use cookies and similar technologies to enhance your browsing experience and analyze website performance. Cookies help us:
- Remember your preferences
- Track your activity on our site
- Improve our website functionality
You can manage or disable cookies through your browser settings. However, this may affect certain features of our website.
10. Third-Party Links
Our website may contain links to third-party sites. Pace Pharmacy is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
Pace Pharmacy reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Revised” date. By continuing to use our services, you accept these changes.
12. Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact our Privacy Officer:
- Email: rx@pacepharmacy.com
- Phone: 416-423-6223
- Mailing Address: Pace Pharmacy, 40 Laird Drive, Toronto, Ontario, M4G 3T2 Canada
Your trust is important to us, and we are committed to protecting your privacy. Thank you for choosing Pace Pharmacy as your trusted partner in health care. By using Pace Pharmacy, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Privacy Policy
Privacy Statement
At www.pacepharmacy.com, we are committed to protecting your privacy and safeguarding your personal information. This privacy statement outlines how we collect, use, and store both personal health information and personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA).
Collection of Personal Information:
We may collect personal information from you when you visit our website, complete a form, or interact with us in any way. This information may include:
- Name
- Contact information (such as email address, phone number, mailing address)
- Date of birth
- Health information relevant to the services we provide
- Any other information you voluntarily provide to us
Use of Personal Information:
We use the personal information we collect for the following purposes:
- Providing you with the services you request
- Communicating with you about your inquiries
- Customizing and improving our website and services
- Complying with legal and regulatory requirements
- Any other purpose for which we have obtained your consent
Collection, Use, and Storage of Personal Health Information:
In addition to personal information, we may collect, use, and store personal health information in compliance with PHIPA. Personal health information includes any information related to your physical or mental health, healthcare history, or healthcare services provided to you. We collect personal health information only with your consent and for the following purposes:
- Providing you with healthcare services
- Communicating with healthcare providers involved in your care
- Ensuring the continuity and quality of your care
- Any other purpose permitted or required by law
Security and Storage of Information:
We take appropriate measures to protect the confidentiality and security of your personal information and personal health information. This includes implementing physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure of your information.
We retain your personal information and personal health information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Your Consent:
By using our website or providing us with your personal information or personal health information, you consent to the collection, use, and storage of your information as described in this privacy statement.
Access and Correction:
You have the right to access the personal information we hold about you and to request corrections to any inaccuracies. If you would like to access, review, or correct your personal information, or if you have any questions or concerns about our privacy practices, please contact us using the information provided in the link below to our “Contact Us” page. We will respond to your request for access or correction in accordance with applicable privacy laws. Please note that we may require additional information from you to verify your identity before providing access to your personal information. We will make every reasonable effort to promptly respond to your requests, however, there may be circumstances where we are unable to fulfill your request for access or correction, such as if it would infringe upon the privacy rights of others or if it is otherwise prohibited by law.
Contact Us:
If you have any questions or concerns about our privacy practices or this privacy statement, please contact us via https://pacepharmacy.com/contact/.
Changes to this Privacy Statement:
We reserve the right to update or modify this privacy statement at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this privacy statement periodically for any updates.
Last updated: March 20, 2024