Privacy & Legal Policy

The Pharmacy Network, Corp. owns and operates Pace Pharmacy, for the purposes of this document, Privacy and Legal Policy, we will refer to the company name as Pace Pharmacy.

Pace Pharmacy the sole owner of the information collected on this website. We commit to you that we will not sell, share or rent this information to others in ways different from what is disclosed in this statement.

Pace Pharmacy. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Standards Association Model Code for the protection of personal information, which it incorporates.  To learn more visit the Office of the Privacy Commissioner of Canada. Additionally, we understand and comply with Canada’s Anti-Spam Legislation (CASL) enacted July 1, 2014.

Content on this website is for educational purposes, it is not a substitute for medical advice. Please consult with your medical professional / healthcare practitioner.

1. Your Access To and Control Over Information

You may request to view, change, correct, or delete any data that we have about you and/or your organization both off-line and online, such as newsletter signup and submission of website forms.


Refills and Transfers

We request information from you on our Refill or Transfer Rx forms. To process your request, you must provide contact information (like name and email address) and health information (like prescription number). This information is used for internal purposes and to fulfill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Registration

In order to use certain parts of this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as profession) about yourself, but it is not required.

You may opt-out of any future contact from Pace Pharmacy by contacting us by telephone, fax, email or mail as noted at the bottom of this page.

2.     Security

We take precautions to protect your information to ensure that is protected both online and offline.

When you submit any information by an email note, it is protected online and offline.

When you submit information directly through our website, such as completing a form, making a transaction, or registering or logging in with an userid, email and password, all data is encrypted and transmitted to us in a secure way.

Every page on our website is encrypted which you can verify by looking for:

  1. “https” at the beginning of the URL/domain address e.g. https://pacepharmacy.com
  2. an icon of a “closed lock” on your web browser.

Only Pace Pharmacy staff  who need the information to perform a specific job are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

 

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to fill a prescription.

3.     Public Information and Third Parties

We have public blogs on our website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you would like it to be removed, contact us. If we are unable to remove your information, we will let you know why.

4.     Social Media Widgets

Our site may include Social Media Features, such as the Google Plus, LinkedIn, Facebook Like button, Twitter and Widgets, such as the “Share This” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.

Social Media Features and Widgets are either hosted by a third-party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

Our website, Pace Pharmacy.com contains links to other sites which are not governed by this Privacy Policy. Please be aware that we are not responsible for the content or privacy practices of such other sites.

5.     Improving Your Online Experience

A)   Digital Markers (including cookies)

A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the web server to reference during the same or subsequent visit(s) to the website, i.e. “cookies” or HTML5 web storage. Some examples of what digital markers do are as follows:

  • Allow a website to recognize a visitor who has previously accessed the site;
  • Track what content is viewed on the site which helps website administrators ensure visitors find what they are looking for.

We use sessional and persistent digital markers on our website. During your on-line visit, your browser exchanges data with our web server. The digital markers used do not allow us to  identify individuals and do not contain personal information.

You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with our site.

B)   Web Analytics

Web analytics is the collection, analysis, measurement, and reporting of data about web traffic and visits for purposes of understanding and optimizing web usage. Information in digital markers may be used in conjunction with computer request data to identify and track your online interactions with our site.

We use Google Analytics, GA and log file analysis to improve our site. When your device (i.e. computer, smart phone etc.) accesses our website, the following types of information are collected and used for web analytics:

  • the originating IP address
  • the date and time of the request
  • the type of browser used
  • the page(s) visited
  • referral website

If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Google Analytics Opt-Out Browser Add-On.

NOTE: disabling Google Analytics or JavaScript will still permit you to access comparable information or services from our site.

However, if you disable your session cookie option, you will still be able to access our public website, but you might have difficulties accessing any secure services such as user login.

Data collected for web analytics purposes goes outside of Canada to Google servers and may be processed in any country where Google operates servers. Data may be subject to the governing legislation of that country, i.e. the U.S. Patriot Act. For further information about Google Analytics, please refer to the Google Analytics terms of service.

6.     Copyright Legal Policy

All photographs, illustrations, digital art, videos, and other forms of images on the website (“images”) are the exclusive property and copyright of Pace Pharmacy.

It is illegal to copy or use any portion of any Image whether by photographic means, scanning, digital copying, or as reference for another illustration.

  • It is illegal to incorporate all or part of any image or video into another image. Changing an image or videos does not give you any right to use the altered Image. The original image, however modified or distorted, is still protected by copyright.
  • Pace Pharmacy will be entitled to liquidated damages for each Unauthorized Use of any image or video. “Unauthorized use” means any reproduction that is not specifically granted by Pace Pharmacy.

If you believe that your property has been used in any way that could be considered a copyright infringement or a violation of your intellectual property rights Pace Pharmacy .copyright agent may be contacted as noted at the end of this page.

7.     Surveys, Comments, & Contests

From time-to-time our site requests information via surveys, comments, or contests. Participation in these surveys, comments, or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as postal code, age level).

Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

8.     Updates to this Policy

If we make significant changes to our data handling practices a notice will be posted on our website and, we will make efforts to notify our active customers in other reasonable ways that may include an administrative e-mail or other notice. If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use. This privacy policy will be governed by the laws of Canada and the Province of Ontario.

9.     Inquiries

If you have any questions, comments, concerns, complaints, or feel that we are not abiding by our Privacy and Legal Policy,  contact us immediately by:

  • Telephone: 416-515-7223
  • Fax: 416-515-7224
  • Email: info@pacepharmacy.com
  • Mail: 14 Isabella Street Toronto, ON Canada M4Y 1N1

© 2017 The Pharmacy Network, Corp. owner and operator of Pace Pharmacy.